You know how every company has a “Go-To Guy”? The one with all of the answers? Well, at Mechanical Equipment our “Go-To Guy” is Dean Powrozek. Have you talked with him lately? You should, because he’s a tremendous resource that’s available to our customers for consultations on projects, products specs, and product recommendations.
How did Dean get to be so knowledgeable?
As Operation Manager for Mechanical Equipment, helping with Inside Sales and Customer Service, Dean draws on his extensive background in the industry. He has done everything from driving a truck to project management to becoming a Vice President of a large Mechanical Contracting company.
In fact, Dean has worked with several well-known companies in the Chicagoland area. He spent 17 years with Wagner Heating & Ventilation, and then he worked for a family owned mechanical contractor, Denning & Simonetti. Following that he was the Vice President and General Manager for International Piping.
Dean decided to retire in 2013 which later became a tremendous opportunity for Mechanical Equipment.
“I made the mistake of retiring in February,” Dean said. “That was a bad time because after sitting around inside for several months I wanted to go back to work.”
Dennis O’Shaughnessy, Mechanical Equipment’s founder, said, “Dean called me and said he was tired of retirement, and would like to come work at Mechanical Equipment. He and I had developed a strong customer / supplier relationship, when I called on him as a customer. I was always impressed with how organized he was, how smoothly his projects went through, and frankly, we also became friends. That was the best part of our working together. I immediately offered him a position here, and because of his knowledge of both the piping side and air side of our business, hiring Dean has been one of the best decisions I’ve ever made! He handles our inside sales of pumps, and boilers, he runs our warehouse and delivery schedule, he field measures all of our Sterling radiant products like fin-tube, radiant ceiling panels, etc. He can do it all, and he does! Whenever something needs to get done, Dean just picks it up; no questions asked.”
Dennis added, “He can relate to our customers’ needs, because he’s literally been in their same position. He knows the deadlines they face, the angry customers they’re trying to satisfy and the importance of deadlines that many of the contracts have included, so getting equipment on time is his highest priority.
Dean said, “I never thought I would get a charge out of sales but I love the challenge of being able to help our customers and see how much money I can save them at the same time.”
What can you expect when you call Dean?
Answers. He knows the industry, he has a lot of contacts, and he likes being able to help people solve their problems. Dean said, “I know that if I can’t answer a question I can reach out to my contacts in the industry to get answers. I like being able to offer that to our customers.”
You can also expect a quick turnaround on those answers. “When I was a mechanical contractor, if I could make just one phone call to get the pricing and answers I needed so I could move on to the next issue, that was a tremendous help,” he said. “I always had that experience when I called Mechanical Equipment as a customer, so now I strive to provide that level of quick service to Mechanical Equipment’s customers as well.”
Need pricing or have a question on a complex project? Give Dean a call at 800-355-7061 and see why he’ll quickly become your “Go-To Guy.”